FAQs

Find clear answers about Apollo Pet Services and Grooming’s approach, facility, and offerings. We address your most important concerns as a Chino pet owner.

FAQs

Frequently Asked Questions About Our Pet Grooming and Daycare

This guide covers the most common questions from dog owners in Chino and nearby areas, including service details, accessibility, and our patient approach to pet care.

  • What types of pets do you groom at Apollo Pet Services and Grooming?

    We groom dogs of all breeds and temperaments, including rescue dogs and anxious pets. Our team has experience with Doodles and dogs who may struggle in traditional grooming settings.

  • Is your Chino facility wheelchair accessible and easy to visit?

    Yes, our location at 13788 Roswell Ave, Chino is wheelchair accessible, including entrances and parking. Free parking is available in our lot for your convenience.

  • Do you accept walk-ins for grooming or daycare services?

    We welcome walk-ins for grooming. For daycare, please call ahead to confirm availability as space may be limited. Our team is happy to answer questions by phone or in person.

  • How do you care for fearful or rescue dogs during grooming?

    Our groomers use patient, gentle techniques and take extra time with anxious or rescue dogs. We focus on building trust and never rush the process, ensuring a positive experience for your pet.

  • What payment methods do you accept at your Chino pet grooming shop?

    We accept credit cards and other standard forms of payment. Please call us at 909-248-0389 if you have questions about payment options or need assistance.

  • Is your grooming shop welcoming to all pet owners?

    Yes. We provide a respectful, comfortable environment where every pet and owner is treated with patience, care, and clear communication.

  • What makes Apollo's grooming approach different from big-box pet stores in Chino?

    We focus on individualized care, especially for rescue and fearful dogs. Our reputation for patient handling, clear communication, and a clean, safe environment sets us apart from larger chains.

  • How can I contact Apollo Pet Services and Grooming or book an appointment?

    Please call us at 909-248-0389 to ask questions or schedule a visit. While we accept walk-ins, calling ahead helps us prepare for your pet’s unique needs. Online booking is coming soon.

Still have questions? We're here to help — contact us today or give us a call!